Terms & Conditions

Before placing an order with us, it is imperative that you have read, understood and agreed to the Terms & Conditions. All prices are in Singapore Dollar (SGD). No minimum order required. All items are on first-come-first serve basis once the payment is received. To maintain exclusivity of all our products, we offer limited stocks only.

Order Details

a) Product Name
b) Quantity
c) Colour
d) Your Name
e) Delivery Address
f) Contact Number
g) Mode of Delivery

  • When we have received your order, an order form with payment instructions will be emailed to you.
  • We also accept international orders. Kindly email us at istylocreations@gmail.com for overseas charges and payment.

Payment Details

  • We accept the following modes of payment:

a) Bank Transfer to POSB Savings Account: 033-54321-2

b) DBS iBanking

  • Please keep all transaction records/slips until you have received your purchases.
  • Upon receiving order form, payment must be made within 24 hours and send us notification at istylocreations@gmail.com with the following details:

a) Order No:

b) Bank Account No & Type:

c) iBanking Nickname or ATM Branch where transfer was executed:

d) Transaction ID:

e) Amount Transferred:

  • Your order will be confirmed once we received the payment. All payments that are not reflected in our bank accounts will not be considered as a confirm order. The money will be refunded once it is reflected in our bank statements, and in the event of out of stock items, payment will also be refunded. In some other cases, we will require for extra verification of payment like picture of bank transfer slip.

Postage Details

  • Normal Postage ($1.50) or Registered Postage ($3.75)
  • Kindly take note that postage charges fluctuates according to weight of the parcel.
  • Postage fee will be added to total cost of purchase. We advised  our dear customers to opt for registered postage to ensure safe delivery of all purchased items. We will not be responsible for any lost purchases due to discrepancies in regular postage.
  • All paid orders received and authenticated before 6pm will be sent out on the same day.
  • For international orders, please email us at istylocreations@gmail.com for shipping charges.

Exchange Policy

  • “STRICTLY NO REFUND NO EXHANGE” for all items sold.
  • We highly pride ourselves with sending out items that have passed our quality checks to ensure that the products that leave our offices satisfy the quality control requirements. In the event that the purchase is damaged or misrepresented, kindly send us notification within 5 working days after we sent the order. All exchanges will be considered on case-to-case scenarios.

Miscellaneous

  • By placing an order with us, you are deemed to have been agreeable to the Terms & Conditions stated.
  • Items not paid within 24 hours, unless otherwise agreed upon, will be considered cancelled transaction and will be put up for sale thereafter without further notification.
  • We reserve the right to reject customers or transaction at our discretion.
  • We reserve the right to amend the Terms & Conditions at any given time without prior notice.

For other related information, please contact us directly via email at istylocreations@gmail.com. You can also subscribe to our newsletter and receive special updates and promos regarding our collections.

%d bloggers like this: